Shipping policy

Thank you for choosing Sensenature. We are committed to delivering our natural products to you in the most efficient and sustainable way possible.

1. Order Processing Times

All orders are processed within [1–3] business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	5–7 Business Days	$[Amount] or Free over $[Amount]
Expedited Shipping	2–3 Business Days	$[Amount]
International	10–20 Business Days	Varies by location

> Note: Delivery delays can occasionally occur due to carrier issues or customs for international orders.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Sensenature is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you receive your order damaged, please contact the shipment carrier to file a claim or reach out to our support team at [Insert Email]. Please save all packaging materials and damaged goods before filing a claim, and take photos for evidence.

6. Missing Packages

If your tracking information states that your package was delivered but you have not received it, please check with neighbors or your local post office before contacting us at